Privacy Policy for SmagXpress

Introduction

Welcome to SmagXpress! Your privacy is important to us, and we are committed to protecting it. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our food delivery services in Nigeria. By accessing or using the SmagXpress app, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information

When you create an account or use SmagXpress services, we may collect the following personal information:

• Name
• Email address
• Phone number
• Delivery address
• Payment information (e.g., credit/debit card details)
• Profile picture (optional)

Usage Data

We may also collect information about how you access and use the app, including:

• Device information (e.g., IP address, browser type, operating system)
• Log information (e.g., access times, pages viewed, links clicked)
• Location data (with your consent)
• Cookies and similar technologies (e.g., to remember your preferences and enhance user experience)

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our services
• To process transactions and send you related information
• To manage your account and provide customer support
• To communicate with you about updates, offers, and promotions
• To improve our services and develop new features
• To monitor and analyze usage patterns
• To detect, prevent, and address technical issues and fraud

Sharing Your Information

We may share your information with third parties under the following circumstances:

• With service providers who perform services on our behalf, such as payment processing, delivery services, and customer support
• With business partners to offer you certain products, services, or promotions
• With law enforcement or regulatory agencies if required by law or to protect our rights
• In connection with a business transfer (e.g., merger, sale, or asset transfer)

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of your personal information.
• Correction: You can request corrections to any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal information.
• Objection: You can object to the processing of your personal information.
• Withdrawal of consent: You can withdraw your consent at any time, where processing is based on consent.

To exercise these rights, please contact us using the contact details provided below.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our app. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.